Aug 2015 – Faith provided excellent service to make my first property purchase a smooth one. I felt confident that Faith was working with us and the vendor to secure the best outcome for both parties. I would happily recommend Faith and look forward to working with her again. – Mike
Aug 2015 – Faith was excellent from the day that I asked her to sell my apartment she kept me informed all the way, not once did I have to chase her up for anything, she was always on the forefront thank you so much faith, the sell of my apartment was done with ease – Juan
Pleasure to deal with
Aug 2015 – Faith was responsive and helpful. She made sure that things kept moving; I did not have to chase after her. – James
Aug 2015 – Recently I have sold an inner city apartment using the MICM’s sale agent, Faith Chang. I was very impressed with her professionalism throughout the process. It was one of the those rare experiences where everything was delivered exactly as promised and even better. On our first discussion Faith has indicated the target price range and the timeframe in which the sale is likely to be secured. On the very first inspection she had a verbal offer which was negotiated and secured in the next couple of days. Faith helped me to negotiate the price at the high end of the range previously indicated. She kept me informed throughout the process, consulted as appropriate and provided useful guidance on the particulars of the deal. I would also like to mention the excellent coordination and communication between different department of MICM. My apartment was rented for a number of years through MICM, we consulted with Tarryn, who looked after rent, on the repairs and maintenance that would need to be done pre-sale to achieve the better price and passed this comments onto Faith. All required work has been done seamlessly and in a very short period of time, all organized by MICM. The entire sale process from the first communication to the end result has taken just over a month with the very satisfactory result. I am very grateful for the assistance provided by Faith and would definitely recommend her and MICM for similar transactions. – Alexei
Very Knowledgeable and Professional
Jul 2015 – Faith had sold me my apartment unit in 2007 and now helped me re-sell it in 2014 after living there for 7.5 years. She was very knowledgeable with the current market value, honest with all the clients feedback and found me a buyer within a few weeks of listing it. I could not have found a better Real Estate Agent. The Apartment Listing was very prompt and the Open for Inspections were managed well. Thank you Faith. I will be happy to use her professional services again if I needed to buy or sell an apartment unit in Southbank. – Sean
Jul 2015 – I have used Faith to purchase x2 properties in Southbank and I would not hesitate to use her again. Her professionalism and knowledge of the area is of a high standard. Easy to approach and follows through. Once agin thank you – Val
Jul 2015 – A resourceful and very efficient agent. – Sue
Very Professional and Friendly
Jul 2015 – I was deeply impressed with Faith as she was so approachable and friendly. She has great professional knowledge and understood what I wanted. The advises she gave me were so helpful and she responded to my inquiries straight away all the time! I would definitely recommend her to anyone. 100% satisfied! – Jennifer
Jul 2015 – Faith handled our purchase of an investment apartment in Southbank and did a brilliant job. We viewed the apartment around 6pm and Faith worked tirelessly to negotiate on our behalf, prepare contracts and get the sale over the line with contracts being signed by 10pm on the same day. Can’t ask for better than that! Her professionalism, knowledge and assistance made it such an easy and smooth process and we were delighted with our purchase. We’d definitely recommend Faith to any prospective purchaser or vendor. – Brett
Jul 2015 – I had engaged Faith to sell my property in Southbank. She is the utmost professional who goes out of her way for her customers. She keeps in regular contact with you every step of the way and is a very solid negotiator. A pleasure to deal with. I would have no hesitation in recommending Faith to any client for their purchasing or selling needs. She has all of the qualities you will be looking for and is very professional and genuine. – Dianne
Jul 2015- We first met Faith when we started looking for apartments in town in early 2014. As we were moving from the suburbs we had little knowledge of the apartment scene and hence were really pleased with the support and patience that Faith showed us as we floundered around. When we did finally purchase it was unfortunate that Faith didn’t have the apartment on her books – but over 18 months later and still with a casual relationship we finally purchased another through Faith. I and my wife could not speak highly enough of this lady… she has the full tool box and is a pleasure to deal with. – Glenn
Going the extra mile!
Jul 2015- Faith Chang is good in front of the camera (eg the video for the marketing of my Melbourne penthouse). And she is equally as good when it comes to sales determination and negotiating skills. I can highly recommend her. – Nicholas
“I wish to thank you for the excellent service provided during the sale of the above property. The whole process was very smooth. You have been very responsive, tries to obtain the best deal for the owner, and kept me informed about the progress of sale from the marketing stage to completion, including follow-up with the other department of MICM. I have full confidence in your organization and the excellent professional services provided by yourself and the dedicated property management services team to ensure a smooth handover to the new owner.
Also would like to thank Mr Steven Ly for the quick response and property appraisal during my initial enquiry.
Wish you best of luck and thank you”
Peter – Southbank
“I am really delighted with your level of service. A few other comments:
– Very responsive and engaging throughout the process
– Keeping me informed of the progress consistently
– Assuring and protecting client’s interest in the transaction with potential buyer
– Professional and great personality
On a scale of 1-5 , I would rate 5-star.
Thanks and keep up the great customer experience.”
Simon – Southbank
“To whom it may concern,
I have been associated with MICM since 2000 when I bought my unit in Southbank. They have leased out the property for me since that time and I have always had great service. The agents have always kept me up to date with the property and have found suitable tenants.
I decided to sell the unit, and property consultant Faith Chang was appointed to deal with the sale. She was efficient, friendly and informative and within a week had sold my property at a price exceeding my expectations. I cannot recommend her more highly.”
Angela – Southbank
“…I would like to formally thank you for your assistance with the sale of my property. I found you to be very professional and knowledgeable on the Melbourne apartment property market. I am very happy with the final selling price and the vigorous energy that you displayed in securing the best price. My thanks to you.”
Gunnar – Southbank
“I hope you had a lovely break over Christmas and New year.
… Many thanks for giving us such a great quality of service during the process, we both found you to be excellent to deal with and we felt that you went above and beyond the call of duty. In particular, calling us at hours that suited us even though they were well after your office hours and explaining things to one of us that you had already explained to the other….you made the whole process a lot easier than it could have been so many thanks for your patience and consideration.”
Sarah – Southbank
“… We were very impressed with your handling of our sale – especially the speed with which you found a buyer. We did not think things would move so quickly.
… Once again, thank you for all your help and hard work”
Susan & Wayne – Southbank