Emergency Contact Details

If you request urgent repairs on your rental property, the landlord or agent must respond immediately.

Urgent Rental Property Repairs are:

  • A burst water service
  • A blocked or broken toilet system
  • A serious roof leak
  • A gas leak
  • A dangerous electrical fault
  • Flooding or serious flood damage
  • Serious storm or fire damage
  • A failure or breakdown of any essential service or appliance provided by your landlord or agent for hot water, water, cooking, heating, or laundering
  • Failure or breakdown of the gas, electricity, or water supply
  • Any fault or damage in the premises that makes the premises unsafe or insecure
  • An appliance, fitting or fixture that is not working properly and causes a substantial amount of water to be wasted
  • A serious fault in a lift or staircase

** Notice: Tenants will be liable for extra cost involved for maintenance called out that’s not emergency.


Please refer to your manual for building specific emergency contacts or contact your rental property manager first and then refer to the following:

** Notice: Tenants will be liable any cost involved for maintenance costs incurred from not referring to your manual for building specific emergency contacts.



CMS Electrics – Phone: 0417 598 578

Bone Electrics – Peter 0412 883 692 or Damien 0413 997 082



Focus Plumbing 03 9471 2833 or 0418 368 934

Caffyn Plumbing 03 9386 3000 or 0433 955 576

Electrical Appliances

Toms Element Shop available for emergency cook top & oven repairs only – Phone 03 9429 2459



Advance Locksmiths – 0401 357 607


Carpet / Flood Emergencies

Steamatic – Available for emergencies. Ph: 9587 6333


Non-Apartment Emergencies

SES (State Emergency Services) – 132 500