Emergency Contact Details

If you request urgent repairs on your rental property, the landlord or agent must respond immediately.

Urgent Rental Property Repairs are:

  • A burst water service
  • A blocked or broken toilet system
  • A serious roof leak
  • A gas leak
  • A dangerous electrical fault
  • Flooding or serious flood damage
  • Serious storm or fire damage
  • A failure or breakdown of any essential service or appliance provided by your landlord or agent for hot water, water, cooking, heating, or laundering
  • Failure or breakdown of the gas, electricity, or water supply
  • Any fault or damage in the premises that makes the premises unsafe or insecure
  • An appliance, fitting or fixture that is not working properly and causes a substantial amount of water to be wasted
  • A serious fault in a lift or staircase

** Notice: Tenants will be liable for extra cost involved for maintenance called out that’s not emergency.


Please contact your rental property manager first and then refer to the following:



CMS Electrics – Phone: 0417 598 578

Eslec Electrical Contracting – after hour fees applicable. Phone: 0419 324 587



Plumbqik 24/7 – closed Public Holidays but available for emergencies, open other days. Phone: 0402 914 414

Electrical Appliances

Toms Element Shop available for emergency cook top & oven repairs only – Phone 03 9429 2459



Advance Locksmiths – 0401 357 607


Carpet / Flood Emergencies

Steamatic – Available for emergencies. Ph: 9587 6333


Non-Apartment Emergencies

SES (State Emergency Services) – 132 500