Discover some of the property management testimonials from our satisfied property owners.  Contact MICM Property for your Melbourne Real Estate Management needs Today!

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“…Over the years you have looked after these units you have been exemplary. Thank you.

Brad Teal”

“I just wanted to say a very BIG thanks to Amy Wisby and your team to organize the lease of my two properties. I am very impressed with Amy’s professional service during the whole journey from introducing MICM to me to let my two properties out. I am grateful with your service for making my investment journey much easier to me! THANK YOU Amy and your team.

Haiping Tang and Hong Zhu”


“I am bragging about you being my property manager and how well you have looked after me so please accept my sincere thank you for all you have done for me.



“Jae, Steven and Angela:

After working with MICM team for the last 17 years, especially with three of you, I would like to show my deep gratitude for your services in rental and sale of operation for my property.

On the whole, your services are very good. Even I was not in Melbourne all the time, I felt your operations are reliable.

Best Regards,



“I’m happy that everything is great, I am also very happy with MICM’s services




I wish to thank you for the excellent service you and MICM has provided.




“I am very pleased to have Michelle as our property manager as she has shown utmost professionalism in all that she does for us. We had a bad experience with another property management company but Michelle has given me peace of mind in contrast. She has been efficient in handling our property matters from leasing to managing issues with our tenant and property maintenance. At all times, she has been cool headed, responsible and reassuring in her responses which I value a lot. When she was going on maternity leave, she made sure a proper handover was done. I was very delighted when she finally returned to manage our property:) We have intentions to further invest in Melbourne and would love for Michelle to manage our portfolio long term.
Thank you


“Good morning Ms Spizzirri

While you were away I spoke with Belinda about the remote to my garage. Can you please pass on my thanks to her, she was very helpful and efficient.

Thanks, Lauren”

“Dear Amy,

We are very pleased to know the lease has now been signed. You and Hannah have managed the whole process very efficiently and we are impressed with your work.

Thank you!

“Hi Jo,

Thanks for all your help over the last year and a half – you have been great.

Kind regards


“Hi Karen,

Your continued diligence is much appreciated.


“Dear Karen and the property Management team at MICM,

Thanks for doing a great job with my apartment at Southbank One the past few years!

Best Regards,

Shirin & Kum Fook”

“Amy from our first meeting impressed me with her professional customer service and friendly manner. I was pushed for time as I was leaving the country for a holiday for seven weeks. Nothing was too much for Amy she efficiently got the ball rolling and within a day the apartment was listed. Whilst away Amy kept me informed every step of the way. I truly feel like Amy personally cares and is very dedicated to finding a tenant but more importantly the right tenant for my apartment as if it were her own. I know you already are well aware of this but I feel Amy is truly a gem and without hesitation I would recommend Amy to my friends and family for I know that they would be in great hands.

Keep up the great work. People are the most important assets to a business and when people excel it is a great reflection on the organisation culture that fosters that excellence.

Kind Regards,


“Dear Karen,

Thanks for your help over the past years. It has been really comforting having you and your marvelous team manage the leasing of the apartment and will not hesitate to have your team onboard again should I so decide to put the apartment up for lease.

Thanks for your kind attention to the matter.

Yours sincerely,

“Well done Karen!!!

I can only say that we hardly come across with one that don’t like your service.

Keep up your good work.


“Hi Jo

Excellent work as usual – thank you so much


“Hi Joanne,

Thank you for being an excellent and reliable agent for us, we really appreciate how you’ve taken care of us as we know that good managers are few and far between.

All the best,


“Having Angela as my our property manager…Can I just start of by giving my utmost compliments…She is without a doubt by far the best property manager anyone could find. My housemate Jamie and I are truly Blessed to have her. If you could promote her to the maximum level possible that will be amazing, cause people like her will always make other people want to do business with MICM.


“Hi Amy,

I really appreciate all the support you’ve provided me and everything you’ve done on my behalf.

Many thanks

“Hello Jae,

Thank you for your years of excellent service to me, you have made such a difference and made the management of my property worry free for me.

A huge thank you and wish you all the very best.

Best regards,


“Thank you very much Karen.

Thank you for your continued diligence, it is greatly appreciated and which gives us assurance that our property is being managed with good attention at all times.

Have a great day.

kind Regards,


“Hi Karen,

I appreciate your efforts and I am extremely satisfied with the level of service that you offer.


“Hi Jae,

I’ve been super happy with your help and support. You are patient, professional, and very knowledgeable.

Lets leave the insurance in place ’till it settles.

I wish you all the best and can’t say enough thanks for your help.


“Hi Amy

Thank you very much for all your hard work and effort last few weeks , I am very glad choosing MICM to lease and manage my property. I hope to meet you in Melbourne one day.
I will contact Samantha soon by email.

Thanks again
Kind Regards

“Dear Karen
Thank you very much.
You are super efficient and are very happy leaving the management of our property in you good hands.


“The MICM personell are very professional with great customer skills. I hav already put a great word to my friends as well. So I m glad that I am moving into a property managed by MICM.


“I would like to thank you and your colleagues for doing a great job from day one. It’s been many many years of reliable, friendly and efficient service. I would like to thank you in particular for being so friendly and supportive. When Liang gets his own house we will definitely ask for your services again.



“Right from the start, Jeremy has impressed us with his efficient and professional manner – an approach that not only inspired confidence in him and MICM, but generated the result we were looking for. We needed an effective property manager to rent out and look after our most important property in Point cook. This property mean a lot to us and having Jeremy managing it gives us a lot of confidence and peace of mind that it is in great hands.

Jeremy’s communication with us has been very prompt, honest and friendly. He is a hard working individual with customer being the main focus. We will be referring Jeremy to our friends and family who are looking for an honest and effective property manager to manager their investment properties. “


Mayur & Ruby”

“Thanks Karen. You’ve been lovely to work with.

Best wishes,


“Hi Nicole,

A very late but BIG THANK YOU to you for managing my little apartment so well for so many years.

Never a worry, everything done so professionally- I really appreciate the excellent services I received from you. Have been telling all my friends and clients abut my experience with MICM, the best investment I have ever made.

Thank you Nicole. I am sure we will speak again soon.”


“Thank you MICM for taking care of this repair so quickly for me!”


“Thank you very much for your good service.”


“Big fan of MICM, thanks to Carly, awesome work.”


“Thanks for your continued diligence.”


“Jo – thanks again for being a champion with our unit.



“Thanks Jo – You’ve been, without doubt, the best property manager I’ve had.”


“Hi Amy,

Many thanks for all your work and help assisting us leasing out our property.

We very happy with your service and will definitely refer any family or friends to you should they looking for a property agent. You’re legend!!”


“Hi Michelle,

Thank you so much for being so nice, patient and professional!!! Heidy and I are so appreciate that the things sort it out so easy and quick!!

I will definitely recommend you to my friend.”


“Please pass on my thanks also to Jo, always a wonderful support.”


“Dear Karen,
Thanks for the excellent service offered by MICM.”


“Amy as discussed excellent outcome , we are very happy with the offer, how quickly its come together and the great communication from your office.

Well done and thanks”


“Thank you so much Nicole, you absolutely exceeded all my expectations. Fantastic service.”


“I would like to mention that dealing with MICM was great experience starting from leasing, during and post my stay. You guys have been really helpful and I apppreciate that.

I will recommend your services to all my colleagues visiting to melbourne in near future.”


“MICM was referred to my husband and I by a colleague. Amy responded to this introduction and called us back immediately. In the course of some two months while our apartment was completed, Amy was available at all times to answer all questions and to offer help and advice in the closing project stages.

Her professionalism, reliability and attention to detail have been excellent as has her accurate advice and pricing of our apartment in the market.
We received excellent tenant options and our apartment was signed and rented within 10 days of settlement. We highly recommend Amy’ s professionalism and skill.”

Terri & Franz

“Amy, Samantha & Tanesha,

Ladies, just a quick note to let you know I’m really impressed with how quickly everything has been transitioned and running smoothly again with this property.
Thank you all for this efficient and professional service.
It restores faith that my property is now in good hands”


“You are a very professional agent with good work ethics, I will definitely come back to you when I return to Aus in the future, also will refer other people to you about renting or buying house in CBD.”


“Hello Amy / Jennelle,

Without wanting to sound too gushy – I’d really like to thank you for some of the best customer service that I have experienced in Australia since arriving 4 years ago. From the moment that Amy walked into the apartment, Joseph had a really good impression of her which is what made us choose MiCM.

The amount of effort that was put into showing our apartment to prospective tenants was amazing. It certainly showed off the competition who was trying to sell it at the same time. I must say that I would recommend MiCM to anyone wanting to let out their apartment without any hesitation. Thank you for making what could have been a stressful event into a pleasure.

You’ve set the bar really high – I hope the MICM administrators are as good.

Thanks again”

Simon and Joseph

“We would like to thank you Karen, for your professional help in obtaining tenants on our behalf and would have no hesitation in recommending your services to others.

Merry Christmas and A Happy New Year to all.


“Hi Jess,

…a big thank you for your time and effort in managing my property.

I have found you to be a prompt, efficient and courteous property manager and I wish you the best in your new role…

All the best for the future.



“Thank you very much for your impressive and professional help with my tenants since it started. I am grateful.



“The MICM team is great and always keen to help. i received regular update from Kevin and always got notices before they taking buyer for inspection, which i really appreciate!

Great servies and no complaints!
Thanks to your team!



“Thank you for updating us on your personnel changes. May I record our
appreciation for the support that Cheng Ung provided us all these years.”


“Please pass on our best wishes to Cheng – she has provided a consistently high level of professional support and has been a pleasure to deal with.”

Carolyn and Roger

“Hello Jessica,

Congratulations on your promotion, I hope you enjoy your new position.

It is with regret that we hear about your promotion and John and I would like to thank you for your very professional dealings with us over the time that you have been managing our property in Spencer St. You have done an excellent job, at all times you have been friendly, helpful and your service has been first class.

Thank you and best of luck for your future.”

Dorothy and John

“My experience working with Jennelle has been simply refreshing. She has a true understanding of customer service and a sincere, proactive approach. I have no doubt that this approach was the key to securing a great tenant for my investment property within days.
I feel confident that the property will be managed efficiently by the team at MICM and would recommend their services to any of my friends or colleagues

With warm regards,”


“Dear Despina

Thank you very much for getting back to me so quickly on the various issues raised. I am extremely grateful to you for your excellent services extended to me during the entire period that you had been handling my account and I hope that you will remain my property manager for a long time to come.

The information and advice that you had given are useful and provides me with the answers that I had been seeking. I now have a clearer picture of the situation relating to the amount of bond, market rents, vacancy rates, etc

Many thanks once again.
Kind regards.”


“Hi Karen,

..Just wanted to thank you for such a great stress free experience it has been having you as property manager…Again thanks for the great job
Kind Regards”


” I wanted to write an appreciation note to you about Jessica Otto, who is our property manager for 2 of our MICM managed properties. We have been dealing with Jessica for the past year or so, and I am extremely impressed by her level of professionalism and customer focus which are hard to get. I think she is adding immense value to the MICM property management business and is a great asset for you. If you asked me, one big reason why I wouldn’t leave MICM, the answer would be Jessica.

Great communication, friendly and a professional demeanour and putting customers first, are some of her great qualities.

I would appreciate if you share this with your management team and Jessica, and replicate more Jessica’s across the business, a great recipe for growth and upward TCE .

Thanks and best regards,”
Gunjan and Ashish Chopra

“Hi Natalie,

…I wanted to thank you personally for all of the quick support and service you have provided over the years. I have rented elsewhere around the country and you have been the most prompt person I have dealt with in any state. This has made my time here in Melbourne very enjoyable so thank you for your support…


Neville Black

“Hello Jessica,

Thanks very much for the updated information and in ensuring an inspection of the property was carried out. My concern without an inspection would be that the new tenants would blame the old tenants for any damage and after the bond was returned to the original left there would be no re-course.

Your professionalism in keeping us informed of the progress when dealing with this matter and the managing the property as a whole is highly commendable. Julia and I feel extremely comfortable with you managing the property on our behalf.

Once again thank you.


Doug & Julia

“Your continued diligence is much appreciated Karen. Many thanks. Kind Regards”

Sue Iriks Client Relationship Manager

“Dear Shontelle, I appreciate what you do and this last few months you have been very important to me and although I know its your work, I will always remember how easy you made a difficult situation for me. Kind regards Glenn.”

“Dear Sir/Madam, thanks for your email regarding the annual smoke alarm service plan. We understand the importance of keeping an effective smoke alarm, and we thank you for the excellent service rendered continuously, for the tenants and land lords.

Best regards,

Gayed H Gayed.”

“Dear Jessica Otto, it’s always refreshing, say a breath of fresh air to hear from you! You have provided me with good advice all these years and I will certainly continue to need them. Thank you for your letter dated 10th September 2012 regarding the smoke alarm annual service plan. I would like to subscribe to the plan. Thank you for your invaluable assistance and good night.

Kam Teik Beng and Sim Hong See.”

Dear Keith,

I am writing to you this letter to show you my appreciation of Melbourne Property Manager, Vanessa Jovanovska.

I wish to express my sincere appreciation of Vanessa Jovanovska, Property Manager, in delivering exceptional quality services to me and my family during the recent new rental of my property, as well as the existing rental management property. In my recent property, she offered me excellent one-stop rental services regarding the entire affairs in explicit market rental advises, property fitting dressing up, appliances checking, interior cleaning, seeking talent etc, as well as advising me of the situation promptly whilst I was back to Hong Kong after the settlement date. The entire rental process and transaction was completed most speedy and was extremely efficient and effective and to the best of my expectation and total satisfaction.

Special thanks should also be given to Vanessa and her team for their excellent rental management support to my other property in South Melbourne in the past years. She managed the entire rental matters and resolved all arisen problems exceptionally well, as well liaising with me and keeping me posted wholeheartedly.
I deeply trust that the outstanding performance and customer services of Vanessa deserves best appreciation and applause.

Best regards,

Kam Pui Cheung, William.

“Dear Jessica, it was my pleasure seeing you and talking to you after your inspection last week, actually before anything I would like to thank you so much for your professionality and regular support, I remember that you are one of the first nice Australian people that I met when I arrived to this lovely city in the beginning of my training… Please keep up your nice smile and take care, thank you Abduladir Alzahrani.”

“Dear Karen … We have had an enjoyable experience since February 2010 and wish to thank you for your support and management during this time… We would have liked to continue to stay in our apartment, had our employment not been relocated. Please also pass on our special thanks to the Landlord for the excellent decision-making and prompt maintenance that occurred while we stayed in this apartment.

Best regards,

Bosco Chan and Abigail Weldon-Chan.”

“Nicole, I am totally satisfied the way MICM handles my Apartment rentals; for nearly 14 years it has always had a paying tenant. This is what investors want. Thank you and keep up the good work!

Best regards,

Adhi Mahendra.”

“Hi Jessica, my dad would like to say thank you for the service for all these years & it’s good to finally meet you. Please kindly keep me posted about the outgoing inspection.


“Dear Jessica, thanks for keeping us posted. It has a been a great pleasure working with you, and we could not have a better experience as an owner of Cityside and this is all thanks to a great property manager like you. Well done.

Best regards,


“Hi Natalie… thanking you and your team for looking after us while we were at The Summit. We really enjoyed our time in that apartment and the prompt and efficient service we received from you and your team added to our enjoyment.



“Good afternoon Sandy,

Thanks for meeting up with Wendy and going through our queries. We have gathered useful information regarding loan offer by local OCBC bank, recent ruling changes in the capital gain tax and current rental condition. Apologies that I could not be present as I was meeting the ‘tooth fairies’, taking away my wisdom teeth. We can catch up next time when you are around again or when we visit Melbourne.

We are pleased with your team in MICM Property managing our Melbourne properties over the past few years. Currently, Karen is managing 1609 Southbank One, and Jessica 709 Cityside. They are doing a great job with clear communications, prompt email replies and successful follow-up actions.

We are currently monitoring the market, and aim to increase and consolidate our property portfolio. The aim is to hold them medium to long term to let time work in our favour.

I am glad to hear from you that, given our long term relationship and multiple properties under management, you have reviewed and adjusted the current property management fees to 6%.

We appreciate your kind gesture, and look forward to adding more properties under your management.


Eng Kang ONG and Wendy Chan”

“Hi Shontelle

The sale of my unit at 1503 Vue Grande was completed as scheduled on 9th July 2012. I would like you to help me with the Financial Statement for the period 01/07/2011 to 30/06/2012 and the period including and up to the sale where figures are required for tax submission. This is for the purpose of facilitating my accountants to process my individual tax return 2012.

I would like you to know it was a pleasure to have had worked with you during the years when you were in charge of my unit. You have upheld your professionalism in ensuring my interests were taken care of all these years. My grateful thanks to you.

Best regards Patricia”

“Sounds like a good plan, Michelle. You’ve been doing an outstanding job in helping us taking extra care of our units and we’re really grateful for that.
Thanks, Steven”

“Thank you…Yes, a lot has happened today…The issue for me as I guess you can appreciate is that it has cost me an unplanned day away from work. Something I have managed to arrange, but which will cost me next week trying to play catch up.
I must say I have appreciated your no nonsense responses and support in getting action on these concerns. It has made my day so much easier than I feared it would be.
Somebody wise once said something along the lines of, “It is not overcoming the issues and challenges alone set for us that show others what we are, but the true measure of us and our worth is how we handle these adversitise when they are thrust upon us.
Once again, the ways you have helped me to address my day of challenges has been greatly appreciated…
Regards, Robin”

… Appreciate your kind assistance to manage the property for the past few years. Hope we will do further business in the future…Thanks Alan”

“Hi Michelle,

Just wanted to say thank you for acting so promptly with regards to our hot water issue, it’s all fixed now.

I apologise if I came across a little abrupt yesterday, that’s probably not the greatest way to welcome someone as you’re a new property manager hehe.

Anyway, again thank you so much for getting on top of that so quickly, it’s much appreciated.



Dear Samantha,

“… I have also valued greatly the efforts and work of the MICM team, having been a renter most of my life it was refreshing to work with people who are so professional and also thoughtful. Please let me know how I can help to ensure that the property is leased so that the landlord and yourselves do not miss out on any money.”

South Melbourne

“Dear Natalie

Good afternoon!

Thank you! I’ve received the statement re the insurance reimbursement. Appreciate your good work.

I hope to meet you one day to personally thank you for your diligence. Once again, thanks alot.



I would like to say that I am EXTREMELY happy and pleased with Vanessa Jovanovski managing my apartment at Bank St.
I appreciate her prompt notice and advice when handling the apartment matters. I find her very capable and she puts mind at ease with her service.

Please pass on my appreciation and thanks to her

Middle Park

Dear Karen,

“…Thanks again for all your help over the past two years, we have had a great experience leasing through MICM Property and it has always been a pleasure dealing with you and your assistants”


Dear Jeremy and Natalie,

“…we have enjoyed our city home.. and of course, the kind support of MICM staff whenever we needed guidance or when ‘little problems’ occurred.

When we decided to lease the apartment, we were very pleased to have your assistance. The manner in which you helped us prepare the apartment and find suitable tenants was impressive. This help saved us from of the stress involved with the process of leasing an important investment..

We thank you for your help and wish you success

Yours sincerely,

Tony and Siew Yee


Hi Natalie,
“…Thanks so much for all your help while we have been staying here everything has been sorted out very quickly especially the air conditioning unit which was really appreciated.”
Kind Regards,



Dear Natalie,
“…thanks for what you have done for us. You are very responsible agent.”
Best regards

South Melbourne


Hi Natalie,
“…I’m also writing to express my sincere gratitude to you for your hard work on the tenant transfer process.
You have always been helpful and patient throughout the year.  : )
Thank you so much!”

Kind regards,


“…I am amazed by your outstanding performance to help me in finding and confirming another property within such a short time.
And your customer service skill is highly appreciate.

You demonstrated a high degree of dedication and sincerity towards your organizational commitment and this will last longer in my memory.

Finally, your sense of total ownership and responsibility for customer’s need satisfied me the best.

Whenever I will see a requirement of arranging property, no doubt that your name will come first in mind.
Thank you once again for all your value adding efforts.
Keep it up.”




“Hello Belinda,

First of all thank you for you being so efficient, you haven’t wasted any time. It is a rarity these days and a real refreshment so THANK YOU ones again…”



“Thanks heaps Jess….. credit to you as a property manager- your communication between tenants and landlords is second to none…. not dissing samantha, she was great too.”
: )



“….From day one, it has been Samantha who was assigned the management of the captioned apartment. We are all very impressed by her professionalism and her efficiency in so capably managing our tenancy arrangements. We’ve had continuous tenancies and the leases and the tenants have been totally problem-free. She keeps us updated regularly and has shown commendable initiatives with our rental arrangements and coordination….”

With best wishes,

Bk and Gaik


“…I’d also like to take the opportunity to thank you sincerely for your assistance over the past 16 months. You are both organised and efficient and if you enjoy doing this job, I am sure that you will achieve excellent advances in your career…”
“…Steve and I wish you well in the future both personally and professionally and we thank you once again for making our rental adventure bearable…”

Kindest regards,
Amanda & Steve


“…Thank you for your great and professional service.”

Kind Regards,
South Melbourne


“… Wishing you a Merry Christmas and a Happy and Prosperous New Year from Graeme and myself.
Thank you very much for your help and support with our unit recently and over the last three years.”

Kind regards
Jim & Graeme


“… Thanks again for the excellent service provided by MICM Property.”

Kind Regards,



“…I am writing to you to congratulate you on the great service MICM has provided my wife and I.
… Doreen is an asset to your firm and we look forward to many more years of being looked after by Doreen.
On behalf of my wife and I, Merry Christmas and a Happy New Year to your team!”



“… For the past 5 years, MICM Property has managed my property… I wanted to take this opportunity to thank you and your team for the thoroughly professional job that you did in managing the property for me. Rent reviews and property inspections were always completed on time and without any need for prompting from me. Lease payments were monitored and actioned as necessary and repairs and maintenance attended to promptly.”

“In particular, I would like to recognise Jo who has been handling the property for some time. Jo has been thoroughly professional and proactive in all dealings. It has been a pleasure to work with Jo – she is a great ambassador for your firm.
Should I require residential property management services again in the future, I will not hesitate in requesting MICM Property to assist me…”

Kind regards,


“… We appreciate your diligent work always. As far as rent review is concerned, we always go along with your professional advice and suggestions as we rely on your expertise… “

Many thanks again for your excellent work!

Jane & Jeanette
Hong Kong


“… We love renting through MICM and have had such a wonderful experience with you and the team, we would really like to find a larger place through you guys =)

Thanks!! “


Karen Briggs and Jessica Sutiono

And just a huge Thank you to both of you ladies for being so helpful throughout the time of our lease. I know we have had some difficult situations and noise complaints and I apologise on behalf of the others for that again.

Definitely the greatest real estate agents I have ever dealt with.

Kind regards
Shyann – Southbank

Hi Jess
We appreciate all you have done for us, I think you have gone above and beyond what you needed to do for us and also you have a terrific response time…it has been a really great experience with MICM thanks to you. If only everyone could have a property manager like you!
Kind regards

Hi Jo,

…thanks for all the help. MICM has always been my choice however my experience with you has been better.


Rahul Singh


Hi Nicole,

I would like to thank you for all the help and support you provided while we were in this apartment and wish you all the best.
Thank you
Daniel Monk


Hi Natalie,

Once again we have really enjoyed living at the apartment and you have been great to deal with, thank you for all your assistance over the last 3 years.

Best Regards

Lina …. I love how you’re so efficient and polite!

I’m so used to dealing with real estate agents that are the opposite!!

Thanks heaps! Matt

Thanks again Alice,

You are doing a great job.



Dear Karen,

Thank you very much for all of your assistance over the past weeks with the renewal of the lease.

You have gone above and beyond to which I am very grateful.

Kind regards


Dear Karen

Just dropping a note to say thank you for helping us with the renewal of our above rental unit. We really appreciate your swift response and action to get it sorted.

Kind regards

Leslie & Cecilia

Hi New Team & Sandy,
Thank you for the update…Indeed, come 01 Nov 13, it will be a year that I have associated with all of you and it’s been a happy interaction throughout. I appreciate very much the professional and competent conduct of business that I have experienced and It’s kind of sentimental, I guess, that Belinda and Cheng will move on to new assignments. I wish them both the very best.

Best Regards,
Chan ST & Sun SE

Thanks for your support and professionalism Samridhi, it’s been a very smooth process
Best regards

Hi Jessica,

I can’t thank you enough for looking after the property and for all your help and assistance. I really appreciate & value the proactive service you have provided and will not hesitate to recommend you to anyone.



Good thinking Brett – Jo’s always done a fabulous job and can I say, you’re doing her proud!!!
Regards, Cheryl

Thank you Carly.

It has been a pleasure knowing you. I really appreciate the way you managed the property. I will contact the cleaner you recommended when I vacate the property. You saved my time to find one!

Will be in touch soon.

Kind regards


Dear Jessica,

We would like to thank you and your colleagues for doing such a great job from day one; and would like to thank you in particular for being so friendly and supportive. You have always been very approachable and helpful. We are super happy with your services and would recommend you to absolutely everyone and wish you all the very best in the future.

Thanks again
Best regards,

Yafen and Jiyue

Thanks so much.
You guys are the BEST real estate mob… So punctual and so helpful.
I REALLY appreciate it.

Thank you Grace very much for all your help. You have been fair, generous, caring and kind. Always very professional. Thank you for doing your job so well!
Kind Regards,

Thanks heaps! You are the best agent we’ve had.
Thanks so much appreciate all your hard work.

Kind Regards,

Dear Alice,

Thanks for your time and consideration. I really appreciate your help to solve the problem.

Have a nice day and a great weekend.

Best Regards,


Hi Alice,

Let me say that the apartment has been terrific and the MICM management very professional. In a way I am almost sorry to be leaving!



Thanks Alice, you have been our best ever property consultant, appreciate your compassionate support !


Dear Jo

Thank you for your e-mail.

Thank you for all of your work over the years. We have appreciated your work, and the services that MICM offer. We still have our house in the suburbs of Melbourne, which is rent through a local agent. I am always thinking that I wish they could offer the same service the you and MICM have given us.



Dear Grace,

That will be nice to meet during the LNY period. I am sure Margaret too is looking forward to meet U.

Sure we know our property is in good hand with MICM mgt and you have handled well.

We say THANK YOU for your un-tired effort to manage my unit.

Tks and Brgds,

Thanks Karen.

I am sure if I was the owner of this place, I would be most grateful for the diligence and attention that you give this property, not only on her behalf but the excellent customer service you and your team give.

Take care.


Dear Nicole,

Thank you for the excellent management of my property.


Hi Amy
Thanks! Very happy with how it has all turned out and how easy it has been. Thanks for being so professional and helpful to deal with, it really has made a difference to all my moving plans to have this aspect so throughly taken care of, which I knew it would be as soon as I started dealing with MICM. I will certainly recommend your and MICM’s services.

Thank again!



Hi Sandy,

Thank you for the information and regret to hear that Jessica will be moving to another dept.
We really appreciate and thank Jessica for her wonderful performance who is very prompt and well organized.
Our best wishes to Jessica with her new assignment.


Maria & Kenneth

Thanks Samantha,

You’re team are a great team so I would recommend you to anyone.

Jeanette Gage
EnGage Building Inspections

Good morning,

In my 9 years of looking after our business rented apartment, I have never received a “Completed Routine Inspection” letter.
In my recent dealings with your Kelly Nguyen, I have found her to be super-efficient and professional.
I have dealt with many rental agents in my many mature years – she is gold.
I hope you are paying her well to keep her!

Thank you


Hi Kelly
Good to speak with you just now, thanks for calling me back.

Have a great Christmas and thank you again for all your hard work!

Best regards

Hey Nicole,

Gaz & I wish you and yours a totally awesome christmas and new year.
Also thankyou so much for your help this year you are an amazing manager.


Dear Nicole,

It has been good having you as the property manager for the past 3 years. My current one is no where as good as you.


Hi Samridhi,

Thanks soooooooooooooooooooooooooooooooooo much for everything you have done for me over the last few weeks.

If I dont speak to you have a lovely Christmas 


Hi Carly,

Thanks, we’re glad you’re happy how we left the property. We always aim to leave places cleaner than when we moved into them!

Thanks very much for being such a great property manager. Your prompt replies to our emails and efficiency in dealing with the very few maintenance issues we had was very much appreciated by Cat and myself.
Please pass on our thanks to the Landlords too.

We hope you have a great Christmas & New year!

Scott & Cat Davidson

Hello Alice!

Thank you so much for all your help with my issue with my apartment.
Again thank you so much for all your help, you’ve been amazing!
Have a fabulous Christmas and a lovely New Year.

Kind regards,
Brid Heffernan

Thanks Lina
Phil and I think you are wonderful and carry out a very difficult job. Well done, I hope MICM appreciate you, because Phil and I do!! Merry Christmas.
from Phil and Jan

Hi Despina

Thank you for your call.
And thank you for being responsive and thorough in managing everything well.
I look forward to a continued conversation, and working with you.
Have a great year ahead.

Melvin Yuan

Hi Karen,

May I take this opportunity to thank you for your invaluable and prompt assistance this past year, and to wish you a Happy 2014!

Best regards,

Hi Tarryn,

Thank you for your great service.

Ekrem Fuldagli

Hi Joanne,

Great news.

Thanks for your hard work Joanne. Much appreciated.


Dear Karen,

Thanks for all the good work done for the owners.
Best regards
Jannie Conradie

Hi Judy,

My name is Jason Holmes and I have been leasing out my property through MICM for the last couple of years. I would like to express to you my appreciation about the professional way that Nicole Mesiti has managed my apartment. Being an interstate landlord can be difficult at times but I have been able to have full confidence that my property was being looked after thanks to Nicole.

Please pass my appreciation on to her, furthermore I will not hesitate to recommend MICM to friends and colleagues who are after a property manager.

Jason Holmes

Thanks for getting back to me so quickly Joanne,

Thanks so much for your assistance in the last year, you’ve been really helpful! Should we return to Melbourne I wouldn’t hesitate to use MICM again.



Hi Samridhi,
I would like to say that you have been excellent to deal with and would recommend MICM to others.


Hi Samridhi

Thank you so much for all your efforts since you joined MICM. You have always been so gracious and responded so promptly to any issues and also to my emails. This made managing a property from afar that much easier and I really do appreciate that. I will most certainly use MICM again should I re-enter the Melbourne market and will recommend you to anyone I know that is looking for a managing agent.

With warm wishes and kind regards

Hi Belinda

Thanks so much for your assistance you have made everything so easy!



Hello Samridhi,

Thank you very much I appreciate everything that you have done!

Have a lovely day.

Kind Regards,

Broderick McGarvey

Thank you so much Samridhi you have been great!


Hi Tarryn,

I would like to reiterate what Kris said. You have been wonderful with us over the last few years! I appreciate your professionalism and your dedication to your tenants! Please convey our thanks your superiors as they need to know how much of an asset you are!


Noah Sharwood

Dear Joanne,
Thank you for your assistance in the management of the apartment; we have appreciated your professionalism.
With kind regards,
Patrick Fiddes

Hi Joanne
Thanks for the update as you promised – appreciate the excellent service.

Hi Belinda,

Thank you for your assistance with everything and for your lovely
comment. Not merely just to repay you the courtesy; you have really been fantastic to deal with.
Leasing can be quite daunting and stressful and it is made so much more enjoyable when there is a
good contact with the agency and agent. We were fortunate that you took over as our Leasing

Have a lovely evening,


Dear Samridhi,
Sorry for creating a storm in the teacup. Recently, I am tied up with a lot of activities, so much so that I checked the past emails carelessly, and I should have consulted Lesley first before kicking up the issue.
You have been doing the right things. This is why a good property manager is worth gold. Thank you for your assistance and please accept my apologies.
Best regards,

Hi Tarryn,

Thank you for your quick response to any issues that I have had over the ‘years’ lol. You have been very attentive and timely. If I knew your manager I would send this to them with great praise.


Paul K.

Hi Belinda,

we hope all is good and that you can focus on your normal day-to-day business.
We have had more contact with you over the past few months than most people have with their neighbours. We just hope that our new agent will be as easy to work with as you.

Have a lovely day! Thank you again for everything and in particular for getting us out earlier.

Folpmer and Liz

Hi Samridhi,

Good news indeed without doubt all thanks to your diligence and persistence. My wife and I are lucky to have you Down Under to assist us. You are a pride to MICM.

Thank you once again

Kam Teik Beng

Dear Samridhi,

Thank you for your kind assistance.

Please convey our deepest appreciation to Belinda & Ching. We wish them all the very best.

Thanks again.

Kind regards,
Paul & Shue

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