Established in 2001, City Central Insurances has built a reputation as a trusted partner in risk and insurance management, now overseeing more than $9 billion in total insurable assets. From the beginning, our focus has been on delivering tailored solutions that reflect the unique needs of every client we work with.

We pride ourselves on offering a personalised approach — taking the time to understand your circumstances, challenges, and objectives so we can provide the very best insurance outcomes.

Our team goes beyond placing policies; we provide ongoing guidance, support and accountability, ensuring our clients feel informed, protected and confident in their cover. This commitment to service has made us a long-term partner for businesses, owners corporations and property managers across Victoria.

Our Products

Owners Corporation Residential Strata Insurance

As your trusted insurance broker, we would work to provide a solution that satisfies the legislative requirements of the Owners Corporation Act 2006 - We serve to ensure your residential property obtains an insurance solution that is reputable and competitively priced. Our office will hold insurers accountable – providing you with confidence and strength when unexpected events occur.

Owners Corporation Commercial Strata Insurance

A commercial strata product would be appropriate with 20% or more of the premises being used for commercial purposes.

  • Depending on the commercial occupants, providing a commercial strata option can be challenging. Our specialist strata knowledge and experience allow us to obtain solutions for these hard-to-place risks.

Landlord Insurance – Building & Contents

  • Providing protection against accidental damage for Owners who rent out their properties. 
  • Common examples of cover/benefits:
    • Building cover – for a rental property you own that is not a strata property.
    • Contents cover – for contents you own at the rental property that you provide for your tenants to use, including carpets, curtains and blinds.
    • Loss of rent – Should you want cover for loss of rent if an insured event occurs.
    • Theft by a Tenant – if you want to cover items at your rental property against theft by your tenants; 
    • Rent default – if you want cover for loss of rent as a result of your tenants failing to pay rent.
    • Liability cover – to cover up to $20 million in legal liability arising from your ownership of the insured property.  

Our Advantage

We’re more than just insurance brokers — we’re your dedicated partners in protection, offering unmatched expertise and service.

Remuneration Model

Transparent and free from insurer trading agreements — we always secure the best solution for you.

Access to Markets

National and international reach to source the most competitive,
high-quality products.

Specialist Expertise

Experts in large $100M+ BSI Owners Corporations — leveraging deep knowledge of complex buildings.

Boutique Service

We take the time to get to know you, visit your property, and attend your committee meetings.

Client Advocacy

We educate, guide, and fight for you — standing by your side when claims arise.

OUR SERVICES
Claims Management & Handling
We manage the entire claims process on your behalf, coordinating with insurers and contractors to ensure fair and timely outcomes.
Administration, Marketing & Placement of Insurance Policy
Our team arranges and maintains your building insurance policy, negotiating competitive terms and ensuring all documentation and renewals are handled smoothly.
Ongoing Support & Guidance
We provide year-round support, offering clear advice on coverage, renewals, and compliance so you can have confidence in your insurance protection.

Our Financial Services Guide (FSG) provides important information to help you make an informed decision about whether to use our services. It outlines: 
(1) The services we offer.
(2) How we and our representatives are paid.
(3) Any potential conflicts of interest.
(4) What to do if you have a complaint. 

Get a copy of the Financial Services Guide

Contact Us

 

 

City Central Insurances Pty Ltd
Authorised Representative 269109

ABN 42 098 548 200