With extensive experience managing high-rise Owners Corporations and long-term building maintenance, MICM combines expertise, technology, and community connections to deliver exceptional service. Our approach includes bulk procurement of essential services and maintenance, integrated technology for complete transparency, and proactive engagement with local authorities to ensure safety and sustainability. Regular meetings and walkthroughs with committees, managers, and senior team members keep every building well-supported and residents confident that their community is in capable hands.
Our care extends beyond the buildings we manage, reaching into the wider community. The OCM team joins company-wide initiatives that create meaningful impact. As a corporate partner of the Lighthouse Foundation, we have supported Gala Dinners that raise funds to provide housing, care and stability for vulnerable young people and volunteered to prepare new homes so they feel safe and welcoming.
We also participate in events such as the Bloody Long Walk, supporting Australians with mitochondrial disease and the 2XU Wellness Run, raising awareness for Beyond Blue and mental health. Through fundraising, volunteering and active involvement, we are committed to caring for people and strengthening the communities we serve.
MICM delivers high-quality, customer-focused Owners Corporation management with a dedicated, expert team, including Managers, CPA-qualified accountants, and support staff, ensuring fast, reliable service and efficient problem-solving. Our relationship-driven approach combines transparency, empathy, and legislative expertise, while technology-enabled portals keep Committees and residents fully informed. With 30 years of experience, we provide stability, industry leadership, competitive service pricing, and the full support of our Essential Services, Building Management, IT and Finance teams — giving every Owners Corporation the benefit of the complete MICM network.
MICM fosters connected, vibrant communities by engaging with residents and supporting local events. With strong links to city authorities and community partners, we ensure timely action on issues and advocate for the needs of every Owners Corporation, helping all residents feel supported and heard.
Our Essential & Building Services Team provides expert guidance on building projects, including defect management, compliance, refurbishments, and major works. By supporting OC Managers on complex projects, we deliver efficient, cost-effective solutions and superior outcomes for every Owners Corporation.
MICM provides transparent, expert financial oversight, with a dedicated accounts team including CPA-qualified professionals. Our experience spans small to large buildings and multi-million-dollar budgets, ensuring effective management of all Owners Corporation finances. Committees have real-time access to statements via our portal, with detailed reporting available whenever needed.
MICM uses advanced IT systems and AI tools to provide OC Managers with real-time reporting and benchmarking, streamlining research, meetings, and documentation. Ongoing investment in purpose-built AI ensures efficiency, accuracy, and future-focused optimisation, all under strict data privacy standards.
MICM stays at the forefront of Owners Corporation management by maintaining best-practice standards across legislation, technology, and building operations. Our team engages in ongoing training, market analysis, and client collaboration to ensure services meet evolving needs. We leverage data-driven insights and partner with industry experts to guide decisions, optimise efficiency, and ensure compliance, keeping our Owners Corporations ahead in a constantly changing landscape.
At MICM, we leverage advanced technology to make Owners Corporation management efficient, transparent and reliable. Our in-house IT & Projects team ensures smooth operations, while MICM Dynamics provides real-time reporting and benchmarking for financial performance. We use trusted tools like PropertyIQ for integrated OC management, StrataVote for online meetings and voting, Microsoft Dynamics 365 and SharePoint for financial and document management, and ARDEM Invoice Manager (AIM) to streamline accounts payable. In addition, our self-developed MICM Dynamics (MICM 2.0) portal gives OC Managers a dashboard for real-time insights, a project tracker via SharePoint, and a shared document library — all designed to centralise information and simplify management. AI tools such as Microsoft Copilot and Read.ai further enhance research, reporting and documentation under strict data privacy policies.
We combine expert service and genuine care with innovative solutions to support every Owners Corporation we manage. Our team focuses on providing committees, owners, and residents with confidence and clarity, while our technology tools simplify complex operations behind the scenes. From streamlined workflows to centralized project tracking and transparent reporting, we continually enhance our processes to make management easier, more efficient, and tailored to the unique needs of each community.