Our Story
Established in 1993, MICM has been Melbourne’s trusted partner in Owners Corporation management. We work closely with committees, owners and residents to ensure every building is efficiently managed, safe, and maintained to the highest standards. By combining expertise, tailored solutions and strong relationships, we help every Owners Corporation operate smoothly while supporting thriving, connected communities. Our purpose is to add value to our communities — not just through property services, but through relationships, reliability and results. Our vision is to develop lasting relationships by providing exceptional property services. That means understanding the unique needs of each stakeholder and delivering tailored solutions that lead to outstanding outcomes. Above all, we believe in building better communities — places where people feel connected, supported and at home. We’re more than just a property company. We’re part of Melbourne’s story, and we’re here to help shape its future.
Connected
We will make decisions with our whole of business in mind, understanding the interactions between departments and impact on our clients. We will deliver systems, processes and opportunities to develop a CONNECTED environment in order to provide you with a more informed and unified workplace and exceptional service to our clients.
Inspiring
We will be INSPIRED to proactively look for ways to do things better. We will offer support and opportunities for you to develop. In doing so, we hope that this will inspire you to continue to provide exceptional services to our clients. We will take time to listen and provide an environment for open and honest interaction.
Integrity
We will act with INTEGRITY to ensure ethical decision making. We will focus on the principles of honesty, transparency and respect thereby enhancing our reputation as a service provider and employer of strong character.
Mastery
We will continue our focus on best practice and gaining knowledge, including new technology, in order to strengthen our MASTERY. Demonstrating a willingness to adjust our thinking we will also take time for reflection and learning from our diverse experiences, the good and the bad.

Key Differences

With extensive experience managing high-rise Owners Corporations and long-term building maintenance, MICM combines expertise, technology, and community connections to deliver exceptional service. Our approach includes bulk procurement of essential services and maintenance, integrated technology for complete transparency, and proactive engagement with local authorities to ensure safety and sustainability. Regular meetings and walkthroughs with committees, managers, and senior team members keep every building well-supported and residents confident that their community is in capable hands.

Our Communities

Our care extends beyond the buildings we manage, reaching into the wider community. The OCM team joins company-wide initiatives that create meaningful impact. As a corporate partner of the Lighthouse Foundation, we have supported Gala Dinners that raise funds to provide housing, care and stability for vulnerable young people and volunteered to prepare new homes so they feel safe and welcoming.

We also participate in events such as the Bloody Long Walk, supporting Australians with mitochondrial disease and the 2XU Wellness Run, raising awareness for Beyond Blue and mental health. Through fundraising, volunteering and active involvement, we are committed to caring for people and strengthening the communities we serve.

Our Advantage

Comprehensive Owners Corporation Management – Supporting Your Community Every Step. We manage every aspect of your Owners Corporation, from day-to-day operations to long-term planning, ensuring smooth, efficient and worry-free management.

Our Technology

At MICM, we leverage advanced technology to make Owners Corporation management efficient, transparent and reliable. Our in-house IT & Projects team ensures smooth operations, while MICM Dynamics provides real-time reporting and benchmarking for financial performance. We use trusted tools like PropertyIQ for integrated OC management, StrataVote for online meetings and voting, Microsoft Dynamics 365 and SharePoint for financial and document management, and ARDEM Invoice Manager (AIM) to streamline accounts payable. In addition, our self-developed MICM Dynamics (MICM 2.0) portal gives OC Managers a dashboard for real-time insights, a project tracker via SharePoint, and a shared document library — all designed to centralise information and simplify management. AI tools such as Microsoft Copilot and Read.ai further enhance research, reporting and documentation under strict data privacy policies.

We combine expert service and genuine care with innovative solutions to support every Owners Corporation we manage. Our team focuses on providing committees, owners, and residents with confidence and clarity, while our technology tools simplify complex operations behind the scenes. From streamlined workflows to centralized project tracking and transparent reporting, we continually enhance our processes to make management easier, more efficient, and tailored to the unique needs of each community.

 

 

To Know More about MICM Dynamics

Our self-developed smarter OC management solution.